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Meanwhile, we’ve also seen the same story time and time again: medical professionals who try to enter this space misstepping; doing more harm than good. It can impact their patients, their careers, and the medical profession as a whole.
The stakes are real, but medical training prepares you for almost none of it.
Every trustworthy medical voice online – whether an individual or an entire institution – is a counterweight to medical misinformation’s hold on social media.
Using social media to amplify our voices can also help patients better understand their needs, navigate the healthcare system, and make decisions about their care. And, instead of waiting for patients to come to them, your members want to do it on platforms their patients already use.
The question isn’t whether medicine should have a presence on social media. It already does. The question is: how do we make sure it’s ethical, and shaped by people who actually know what they’re talking about? This manual is our answer to that question.

Over 100 pages of self-paced lessons, creative exercises, and helpful academic + practical resources for medical content creators

Strong ethical guardrails that can help keep medical professionals, their patients, and their institution's integrity safe

Tactics and scripts for fighting medical misinformation effectively, based in cognitive neuropsychology research

Hands-on exercises to help your members develop and refine medical content that resonates with viewers while staying authentic

Content frameworks that educate and entertain audiences from both inside and outside of medicine

Strategies to help your members get creative online without sacrificing their mental health or risking added burnout
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Identity
Ethics
Developing Ideas
Storytelling
The Science of Changing Minds
Content Frameworks
Pressing Record & Editing
Do It Yourself!
Handling Critics & Trolls
Protect Your Stuff
Monetizing Ethically
Social Media & Advocacy Work
Analytics
Quick Reference
Research & Resources
Board-certified ophthalmologist and one of the most widely followed physicians in the country. Over the past decade, Will has built an audience of more than six million followers across social media, reaching practicing physicians, residents, medical students, and patients. His videos are used in residency programs, cited in medical school curricula, and referenced by hospital administrators, payers, and federal regulators.
The psychology and communications expertise behind the Manual. Kristin’s work covers exactly what the Manual teaches: how people process information, communicate clearly, ethically persuade, and do all of it on social media. Her expertise stems from graduate education in cognitive neuroscience and social psychology, as well as more than a decade in communications, marketing, and digital strategy. She is a keynote speaker and content creator on healthcare communication, and a three-time co-survivor and patient and family advocate – providing the audience-side insight that most physician communication resources lack.
The pedagogical rigor behind the Manual. Lori holds a PhD in Curriculum and Instruction with an emphasis in Science Education and applies her educational research expertise to the Manual. She designed its editorial structure and instructional flow, making crucial decisions that transform information into practical tools for physicians. Her expert knowledge distinguishes the Manual from typical content courses, as it was developed by someone who deeply knows how to teach individuals to learn, remember, and apply scientific information.
A writer, editor, and maybe the closest you can get to being Jonathan without actually being a medical scribe. After receiving a degree in Global Health & Environmental studies, they spent nearly a decade in Chicago’s improv & sketch comedy scene and the digital media and marketing industry before returning to their roots in public health – this time using creative writing as an educational tool. As part of our team, Bridget co-develops educational resources and manages all things content and messaging, from social media to newsletters and blogs.
Your members will access 100+ pages of lessons, tools, exercises, and resources to help them create medical social media content that leaves the internet better than how they found it.
“This exceptional manual amounts to a masterclass in social media for healthcare professionals. Overall, I found it to be thoughtful, thorough, and deeply informative.”
-Max Feinstein, MD
Pediatric Cardiac Anesthesiologist & Content Creator
“Very exciting! And what a wonderful process and collaboration. We really appreciate it!”
-Maureen Geoghegan, CAE
Chief Membership and Communications Officer, American Society of Anesthesiologists
“I can do the quick shorts, I can do the posts, I can do a blog post, I can do YouTube… It validated and made me more intentional of how I’m showing up in different spaces.”
-Psychiatry resident